Welcome to the RecordsKeeper.AI Reseller Program! By participating in this program, you agree to the following terms and conditions:
1. Eligibility
To participate in the RecordsKeeper.AI Reseller Program, you must:
- Have a valid business license.
- Provide sales, marketing, compliance, business intelligence, or data management services to clients.
2. Reseller Rights
As a reseller, you are granted a non-exclusive, non-transferable right to market and sell RecordsKeeper.AI products and services under these terms.
3. Subscription Requirements
- Reseller clients must purchase their own subscription to be added as users under the Reseller Account.
- Resellers are not required to purchase a RecordsKeeper.AI subscription but are encouraged to do so.
4. Pricing Policy
- Resellers cannot charge clients directly for access to RecordsKeeper.AI software.
- Resellers must adhere to the official pricing listed at https://www.recordskeeper.ai/pricing.
- No modifications or unauthorized discounts are allowed.
5. Order Processing
- All reseller client orders must be processed through RecordsKeeper.AI’s billing system.
- Resellers may use their own credit card to purchase client subscriptions but assume full financial responsibility.
- Resellers are responsible for accurate order fulfillment and customer service.
- Once a Reseller successfully co-sells their first deal, a RecordsKeeper.AI Customer Success Manager will be assigned to assist.
6. Onboarding & Support Responsibilities
- Resellers are responsible for providing onboarding, setup, and ongoing assistance to clients.
- Reseller Clients will not receive a direct Customer Success Manager from RecordsKeeper.AI.
- Clients may use RecordsKeeper.AI’s support chat for product-related assistance.
7. Marketing & Promotion
- Resellers must use approved marketing materials or receive written approval for custom campaigns.
- False or misleading claims about RecordsKeeper.AI are strictly prohibited.
- Paid search policy:Â
- Resellers may not bid on RecordsKeeper.AI trademarks in Google, Bing, or other search engines.
- Resellers must direct ads to their own website, not RecordsKeeper.AI’s domain.
- Trademark violations will result in immediate termination.
8. Commission Structure
- Resellers will receive a 30% commission on client subscriptions for the lifetime of the client’s active subscription, provided that:
- The client remains under the Reseller Account.
- The Reseller maintains an active professional services agreement with the client.
- Commission payments are made within 45 days after the end of each fiscal quarter.
- Minimum payout threshold: $100 USD.
- If a reseller unlinks a client’s account, RecordsKeeper.AI may continue commission payments for up to 12 months at its sole discretion.
- Refunds or credits issued to clients will be deducted from commission payments.
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- Resellers are responsible for all applicable taxes.
- Resellers must provide a valid reseller certificate if applicable.
9. Confidentiality
- Resellers must keep all proprietary information confidential, including:
- Pricing structures
- Marketing strategies
- Customer data
- No disclosure to third parties without written consent from RecordsKeeper.AI.
10. Governing Law & Dispute Resolution
- This Agreement is governed by the laws of India.
- Any disputes will be resolved in the courts of Haryana, India.
11. Non-Solicitation
Resellers agree not to solicit RecordsKeeper.AI employees or contractors for employment during the term of this Agreement and for 12 months thereafter.
12. Termination
- RecordsKeeper.AI may terminate this agreement immediately if the Reseller:
- Violates these terms.
- Engages in fraudulent activity.
- Misrepresents RecordsKeeper.AI’s products.
- Upon termination, the Reseller forfeits all unpaid commissions.
13. Limitation of Liability
RecordsKeeper.AI shall not be liable for indirect, incidental, or consequential damages arising from the Reseller’s participation in this Program.
14. Modifications
RecordsKeeper.AI reserves the right to modify these terms at any time. Resellers will be notified of any changes.
By participating in the RecordsKeeper.AI Reseller Program, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.
